Job Description
Out-of-Scope
Permanent
Work hours: Full time, Monday – Friday, 40 hours per week
Location: In Office.
Closes: December 16, 2024?
Are You Ready to Lead and Innovate?
At SGI CANADA, we’re not just in the insurance business—we’re in the business of creating exceptional experiences for our customers, building strong partnerships, and empowering our teams to make a difference. If you’re a dynamic leader who thrives on driving change, inspiring teams, and shaping the future of claims management, this is your opportunity to shine.
We’re looking for a Director, Alberta & BC Claims to join our team and take the lead in delivering top-notch claims handling and exceptional service.
We hope you consider applying if you can:
- Inspire and guide a regional claims team, ensuring operations meet industry best practices and regulatory requirements.
- Oversee complex claims, large loss reporting, and audit processes to maintain excellence in claims handling.
- Be the face of SGI CANADA for brokers, repair networks, legal professionals, and regulators.
- Foster strong relationships and act as the key collaborator on claims-related projects with internal and external stakeholders.
- Champion service excellence, responding to escalated customer concerns and ensuring transparency in claims handling.
- Innovate and implement solutions that make the claims process smooth, efficient, and customer friendly.
- Align claims operations with corporate strategies, manage resources effectively, and deliver cost-effective solutions.
- Prepare budgets, monitor risks, and develop processes that set the standard in the industry.
- Mentor and develop your team, building future leaders and fostering a culture of accountability and success.
Typically, these skills are gained through:
- A four-year degree in Business or a related field.
- At least 10 years of progressive experience, including 6 years of leadership and 4 years in a senior insurance role.
- Expertise in Alberta’s insurance legislation and claims handling for auto and property insurance.
- A proven track record of collaboration, innovation, and delivering exceptional results.
- Outstanding communication, decision-making, and relationship-building skills.
But don’t worry about checking every box! We know the confidence gap and imposter syndrome can get in the way, so please don’t hesitate to apply. We’d love to hear from you!
What else do we offer?
At SGI, we believe in creating an exceptional employee experience, and we’ve got the perks to back it up:
- Professional Growth: We invest in your development through leadership training, educational funding, and opportunities to grow your career.
- A Positive, Healthy Work Culture: We’re proud of our workplace culture and are committed to fostering an environment that reflects our values: caring, passion, innovation, and integrity.
- Amazing People: At SGI, you’ll find the work team you didn’t know you needed. Work alongside top talent and thrive in a supportive, collaborative environment.Visit www.sgi.sk.ca/testimonials to hear directly from our employees in their video testimonials and discover why they love being part of the SGI team.
- Competitive Benefits: Comprehensive benefit, retirement plans, and work-life balance initiatives.
Why join SGI?
We strive to create more than just a workplace—we build a community of individuals driven by passion and creativity. At SGI, your voice is heard, your ideas are valued, and your contributions are celebrated.
To Apply
Check out the full job description to learn more about the role and responsibilities. The position closes on December 16, 2024, so submit your application online at www.sgi.sk.ca/careers by 11:59 p.m. (SK Time Zone).
Diversity and Inclusion
Diversity is a cornerstone of SGI. If you require accommodation during the recruitment process, please email us at . All information received will be kept confidential.
If you’re ready to take the lead, we want to hear from you. Join SGI CANADA and be part of a team that’s transforming the way insurance works! —we look forward to hearing from you!