Senior Manager, Specialty Personal Insurance Underwriting

Job Description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We make a positive difference every single day offering protection and peace of mind.

Come Join Our Team!

What Makes This Opportunity Unique

Apply your expertise in a collaborative setting as a Senior Manager in Specialty Personal Insurance Underwriting at Aviva. Make a meaningful impact on our underwriting practices across the nation.

What You'll Do:

• Underwriting Authority: Authorize underwriting decisions that exceed regional risk authority, including policy voidance and reinsurance arrangements, while strictly adhering to your delegated binding authority limits.

• Technical Direction: Provide technical underwriting direction for complex risk matters and ensure compliance with laws, regulations, and corporate underwriting policy.

• Policy Development: Approve changes to underwriting rules, guidelines, and products, maintaining national consistency.

• Regulatory Filings: Prepare and negotiate filings with external regulators regarding underwriting rules and rate filings.

• Corporate Projects: Participate in corporate projects representing underwriting.

• Risk Control: Ensure robust controls across underwriting, contributing to effective insurance risk management.

• Referral Point: Act as a referral point for technical underwriting and pricing decisions.

• Customer Focus: Embed fair treatment of customers into all activities and ensure decisions result in fair customer outcomes.

• Regulatory Compliance: Support regulatory and compliance programs and ensure appropriate audit controls for regulatory reports.

• Decision-Making Authority: Authorize underwriting decisions that exceed regional authority and provide technical direction on compliance matters.

• Underwriting Rules: Develop and validate underwriting rules for risk mitigation, both automated and manual.

• Broker Materials: Ensure underwriting content for broker manuals is aligned with regulations.

• Internal Manuals: Develop internal underwriting manuals in line with policy.

• Regulatory Communication: Communicate with regulators to submit and defend underwriting filings.

• Subject Matter Expertise: Serve as an expert on rules, wordings, products, and regulations.

• Policy Accuracy: Validate the accuracy and compliance of policy outputs and communications.

• Collaborative Projects: Contribute to special projects and foster positive connections with both internal and external partners.

• Fair Treatment: Ensure fair treatment of customers is embedded in all functions.

• Effective Mentorship: Consistently provide effective mentorship regarding customer treatment expectations.

What You'll Bring:

• Bachelor’s Degree or equivalent experience in Business, Finance, or similar field. MBA or equivalent experience preferred. CRM, CIP, or FCIP certification preferred.

• Minimum of 10 years in insurance, with at least 2 years in a comparable management role.

• Excellent communication, problem-solving, and decision-making skills. Strong organizational and customer service skills. Familiarity with MS Word, Excel, PowerPoint, and Lotus Notes.

•  Excellent judgment and analytical skills to manage and disseminate information accurately.

•  Outstanding written and verbal communication skills.

• High-level problem-solving skills to address policy gaps.

• Ability to work collaboratively with a geographically dispersed team.

• A leader with integrity, credibility, and excellent relationship management skills.

What You'll Get

• The salary band for this position ranges from $ 92,100.00 - $ 171,000.00. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

• Outstanding Career Development opportunities.

• We’ll support your professional development education.

• Competitive vacation package with the option to purchase 5 extra days off per year

• Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion

• Corporate wellness programs to support our employees’ physical and mental health

• Hybrid flexible work model

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted both internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.