Description de l'offre d'emploi

 

Insurance Operations Manager

We’re looking for an experienced Insurance Operations Manager to lead an Account Management team, overseeing day-to-day operations and driving excellence in service and efficiency. This key leadership role focuses on managing, mentoring, and developing a high-performing team of Account Managers and Assistant Account Managers.

Key Responsibilities

  • Lead, coach, and develop the Account Management team to reach performance targets and deliver exceptional service.
  • Report on operational updates and insights to Senior Leadership, addressing challenges and successes.
  • Implement strategies and training programs to improve efficiency and ensure compliance.
  • Collaborate with Producers on support requirements and close service gaps.
  • Ensure a customer-centric approach, handling escalated issues to guarantee top service standards.
  • Monitor team performance and identify areas for improvement, providing ongoing development opportunities.
  • Oversee client documentation, renewal strategies, and the brokering process for small-to-mid-size policies.

Qualifications

  • Proven experience in an insurance operations or management role.
  • Extensive understanding of commercial insurance.
  • Strong leadership, organizational, and communication skills.
  • Knowledge of industry regulations and trends, with a proactive approach to continuous learning.

Why Join Us?

  • Competitive compensation and benefits.
  • Opportunities for growth and professional development.
  • A dynamic work environment that values teamwork and innovation.

If you’re a results-oriented leader with a passion for operational excellence, we’d love to hear from you!

Détails de l'offre d'emploi

Type d'emploi

Permanent

Secteur d'activité

Assurance

Type de compagnie

Consultation en recrutement

Langue(s) exigée(s)

Anglais

Niveau d'éducation exigé

CAIB
CIP
CIP Partial Completion
Insurance License Level II
Insurance License Level II
Insurance License Level III

Expérience minimale requise

7 à 10 ans

Vues

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