Description de l'offre d'emploi
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
Aviva is seeking an outstanding leader to help our fast-growing Direct Business reach new heights. This outstanding opportunity will allow you to directly craft the future of our Direct Channel by leading a dynamic team and driving outstanding sales results. Reporting to the AVP Direct Sales, you will provide leadership and development to a team of Sales agents, ensuring flawless operational efficiency and customer experiences.
Come join our team!
About the Opportunity
What You'll Do
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Drive strong sales results with a strict focus on customer experience and high employee engagement.
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Ensure continuous improvement and achievement of operational efficiency.
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Provide support, leadership, and mentoring to Sales staff to achieve high levels of performance.
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Actively lead projects, development, and implementation within the Digital and Direct Channel.
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Manage performance and provide mentorship, leading a team of Insurance Agents to meet sales and business objectives.
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Implement and adhere to established underwriting guidelines and practices to build and maintain a profitable book of business.
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Drive the digital evolution of Aviva Direct Agency to offer channel choice to customers.
What You'll Bring:
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College Diploma or equivalent work experience in insurance.
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3 - 5 years of progressive experience within a Direct Insurance Sales environment.
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Advanced understanding of Aviva Direct Agency guidelines, processes, and systems.
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Proven leadership and mentoring capabilities with experience in project work.
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Strong analytical and project management skills.
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Proven focus on Sales, Customer Experience, and Employee Engagement.
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Broad knowledge and understanding of Personal Lines insurance and Underwriting.
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Self-starter with a quick learning ability.
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Excellent written and verbal communication skills with the ability to build effective relationships with teams and get results through a collaborative approach with collaborators.
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Solid ability to handle and resolve business and customer problems.
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Working towards or completion of CIP designation.
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Good understanding of Direct Insurance Inbound Sales Centre operations.
What You’ll Get:
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The salary band for this position ranges from $64,200 - $119,200. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
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Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
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Outstanding Career Development opportunities.
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We’ll support your professional development education.
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Competitive vacation package with the option to purchase 5 extra days off per year
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Employee driven programs passionate about gender, LGBTQ+, origins, diversity and inclusion
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Corporate wellness programs to support our employees’ physical and mental health
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Hybrid flexible work model
Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted both internally & externally.
Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.